Our promise is simple: you never pay for a program you can’t start.
Provider not approved, full refund. Every program purchase includes a required health assessment reviewed by a licensed provider. If the provider determines the program is not appropriate for you, we refund your full purchase price to your original payment method, typically within 5 to 10 business days of the determination.
Before your order ships. If you change your mind after provider approval but before your order has been prepared by the pharmacy, contact us and we will do our best to cancel and refund; once a prescription order has been compounded for you, it cannot be returned or refunded, because compounded prescription medications are prepared specifically for you and cannot be restocked or resold by law.
Membership. The $19.99/month membership can be canceled anytime; cancellation stops future charges, and the current month is not prorated.
Questions or refund requests: info@myelitehealthmeds.com · 903-560-4416.
The provider-not-approved full refund reflects our operating practice.